Managing Communication, Knowledge and Information Essay

Managing Communication, Knowledge and Information - Essay Example Recommendations are also suggested for some of the changes needed for the information to be managed properly within Tesco Company. 1.0 Introduction The Management official of Tesco Company understands the importance of decision- making in the operation of every aspect of the business. The company has a complex form of management due to its large size and the number of stores it operates which have reached up to 6 351 in numbers. The company also manages approximately 472 000 employees (Fernie 2005, p.36). This kind of work force has to be managed well if the company needs to maintain its growth and profitability. 2.0 Decision Making Process Decision making processes in the organization is as complex as is the Multinational Company itself. They rely on good information experience and consultation in making these decisions. The managers here are highly qualified and experienced. Decision making within the company happens at all level of the organization. The Board of directors are the grand strategic decisions maker about the investments and the future growth direction. The various managers of the various stores under the company are also involved in making decisions that continually contribute to the overall company objectives (Richardson 2004, p.15). Lastly, the ordinary employees are involved in making of decisions concerning their respective tasks. ... 29). Source: http://tutor2u.net/business/organisation/decisionmaking.htm The company has a well-established mission and vision statements. The Management officials must first identify the objectives of every action to be made. The objectives outlines the goals that the department, store or even the entire company want to achieve once the identified actions are carried out. A supervisor in Tesco Supermarkets identifies the need to increase the number of cashiers during peak hours so to improve the quality of customer service as well as reduce inconveniences and thus creating an overall good image of the company (Richardson 2004, p. 31). Once the objectives are identified, the decision maker is required to collect as much information as possible regarding the identified problem. This determines the cause of the problem and identifies various alternatives that can solve the same problem. The managers ensure that they gather all the information about the situation. This helps them to be aware of all the aspects of the issue. The managers of various stores carry out the studies to establish approximate numbers of customers that are shopping at various times of the day. They also identify the number of adequate cashiers that should serve customers at various times of the day. The analysis of information gathered identifies various alternatives available to the managers to make their decision. It also tries to find the viability of such information to eliminate chances of making an error. Once the manager is clear about all issues, they usually choose the most viable course of action to solve the identified problem. This decision is made after evaluating all the